Things to note:
The way our services work may be a bit different to your traditional nanny company. We pride ourselves on finding the best match, provide support throughout the process and make the transition process seamless and enjoyable. We have the philosophy that every interaction contributes to the person you become.
By gathering information about your family preferences, it allows us to induct your nanny before they begin. This means our nannies know exactly what is expected of them, and as a result, we save you the worry and time of having to interview and induct nanny after nanny in ‘hope’ of getting the right fit.
We carefully select our nannies before they commence work with you and we offer the first week as a trial period. If for any reason the family does not wish to engage with the nanny on an ongoing basis, they are able to cancel the engagement with 12 hours notice during the first week.
After the first week, your nanny’s hours will be set on an ongoing subscription basis. If you are needing to change or cancel your upcoming bookings (subscription), you must provide a minimum of one week's notice before the nanny’s start time the following week.
The nanny service is designed as a “flexible service” and we do not actively promote meetings to “interview prospective nanny’s” as we offer a one week trial period where either party can cancel in the first week with 12 hours notice. However if you do want to meet with the nanny, we can arrange this. The first 20 minutes of any interview is free of charge. Anything over and above is charged out at a minimum of $28.50 per hour.
We are providing a village to help raise and inspire your children. Similar to kindy, multiple teachers contribute to your child's overall learning experiences.